Question: Is Philips® SpeechExec Pro version 8.7 SR1 (Build 875) supported on either Windows® XP or Vista? Answer: No, but it has been tested and seems to work with little or no issues on Windows Vista. However, SEP v8.7 will not even install on Windows XP. These are the officially supported operating systems for SEP…
DetailsProblem: I’m not able to pair the PowerMic Mobile app (iPhone/Android) with Dragon Medical Direct. I’m running Windows XP/Vista and have SoD.exe v2.1 installed. Resolution: This is because PowerMic Mobile is only supported on Windows 7, 8, 8.1, and 10. Also note that the client-side application, PowerMic Mobile PC (for Dragon Medical Network Edition)…
DetailsQuestion: After updating Dragon Medical Direct to version 2.1, I get an “Unexpected error in ClickOnce boot-strapper.” What gives? Answer: This is because Sod.exe 2.1 is only supported on Windows 7, 8, 8.1, and 10. Chances are good that you are running Windows XP or Vista. See example error below: To learn more about our training,…
DetailsQuestion: I got a new phone, and now my Philips Dictation Recorder app is showing that I have a trial license. How do I transfer my paid subscription to my new phone? Answer: When you get a new smartphone and download the Philips Dictation Recorder app, the subscription will not automatically transfer. Follow the steps below…
DetailsIf Encryption Is Not Optional One of our customers was looking for a solution to the problem of encryption using a Philips® recorder and a Mac® computer. Now, you might not know why this is problematic; let me flesh out the scenario a little more. First of all, encryption must be set up on a…
DetailsIn order to use Dragon® Medical Practice Edition with Aprima® PRM 2015, you must perform the following setup procedure on each computer on which Dragon Medical is installed. 1) Close all programs. 2) Open Control Panel 3) Open Folder Options 4) Click on the View tab 5) Select the “Show hidden files, folders and drives”…
DetailsSpeechControl Hotfix for Mac When Dragon® for Mac v5 was first released, there was a compatibility issue between Philips® SpeechControl for Mac® and Dragon that disabled the SpeechMike buttons for use in that application. The previous workaround was to use keyboard mode to perform limited functions. Philips has now released a hotfix for Dragon for…
DetailsQuestion: Can I use the VEC® Infinity Foot Pedal with the Olympus® ODMS R6.4 Transcription Module Software? Answer: Unfortunately no, you cannot control the Olympus Transcription Module with this footpedal. ODMS R6.4 only supports Olympus footpedals. Verification Source and Date Olympus Support Team & In-House Testing, 12/2015
DetailsQuestion: Why can’t I select a legal vocabulary within Dragon® NaturallySpeaking v13 Legal? Answer: If you select “Canada” as your region, you will not be able to select the legal vocabulary within Dragon NaturallySpeaking v13 Legal. This is by design, per Nuance®. Verification Source and Date Nuance Support Team, 12/2015
DetailsHow many computers can you install Dragon NaturallySpeaking v13 Professional on using a single license? Dragon® NaturallySpeaking v13 Professional and Legal editions can be installed initially on up to 4 computers before you will receive a license error. Technically, Nuance® will allow you to install the applications on up to 10 computers, but you will…
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