About the Certified eSupport team

When it comes to technical support for dictation, transcription, and speech recognition solutions, our team of technicians has the experience in troubleshooting software and hardware from industry leaders, including Nuance®, Philips®, and Olympus®. We’ve watched the technology change from tape, to digital, to cloud—and assisted in moving our clients forward with the latest in voice solutions.

Our Certifications Include

  • Microsoft Certified Solutions Expert (MCSE)
  • Microsoft Certification Professional (MCP)
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Healthcare IT Technician
  • HIPAA Masters Training
  • WestLaw
  • WestLaw Next
  • SpeechExec Enterprise
  • Dragon® Medical Practice Edition Trainer
  • Dragon® NaturallySpeaking Trainer
  • Dragon® Medical One Trainer

Customer focused IT solutions

Certified eSupport takes our pillars of customer focused philosophy and apply proven IT support principles for dictation software and hardware installation.

We follow best practices for both IT and customer service, provide the training, support and guidance your organization requires to launch a digital dictation workflow successfully—and to drive your organization further.

Industry-specific support

Our team serves clients in a wide variety of computing environments, including Windows® and Mac®, standalone and enterprise, local and virtual. We often work in data-sensitive situations, assisting professionals that abide by confidentiality standards such as HIPAA and attorney-client privilege.

Certified eSupport collaborates with distributors, resellers, and OEM vendors to bring you the best possible experience with your dictation solution. Whether you’re a doctor, attorney, law enforcement professional, government representative, or educator, we’ve got you covered.

Learn more about our areas of expertise.

Contact Certified eSupport Sales Representatives

Our services cover all installation, configuration, technical support and training.  Certified eSupport’s multi-lingual, friendly and expert technicians are ready implement your next project. Call us at 877-488-8280 to speak to a technical sales representative about your dictation project.

We look forward to working with you! Contact us today.