My Select-n-Say Indicator is grey and I can’t dictate into Microsoft Word, why?

Question: Why can’t I dictate into Microsoft Word?  My Select-N-Say indicator is grey, what’s the deal? When dictating into Microsoft Office Word 2007 installed on Microsoft Windows Vista 32-bit or 64-bit operating system, the following message may appear: “Dictating into a non-standard window”. or “Microsoft Office Word has encountered a problem and needs to close.…

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My Philips SpeechExec Enterprise Statistics Modules is not generating results, what can I do?

If you have successfully installed & configured the Philips SpeechExec Enterprise Statistics Modules but it isn’t producing results when you generate a report, it could be caused by a number of issues.  Follow the suggested resolutions below.  Illustrated images have been included for your convenience. STEP 1: Enable Desktop Experience You must have Desktop Experience…

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My Philips LFH-9600 is locked because I entered the wrong PIN number too many times, how can I unlock it?

For security reasons, there is only one option.  The unit needs to be sent to Philips for a factory reset.  All US customers can send their devices to: Steve KemblePhilips Speech Processing 13560 Morris RoadSuite 1400Alpharetta, GA 30004 Please use a shipping method that provides tracking information. Verification Source:  In-house testing Test Date: 3.19.12

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