Question: Within the Olympus DSS Player Pro Release 5 software, what happens when a download directory is no longer available? If you have changed the download path to a network directory and that directory isn’t available, the files will be moved to a Offline folder. When the network location is available, the files will transfer…Details
Question: Does the Philips Remote Device Manager have the ability to send emails to device users to advist of pending updates?No, the IT or admin decides , arbitrarily, which devices to update. Verification Source: Rick Maxwell, Philips Product Manager
Does the Philips SpeechExec Pro software have the ability to notify Typists when a job has been sent from a specific Author?
The short answer is No. The Philips SpeechExec Pro V7.1 Transcribe software does have the option to notify typists when a job has been dictated and uploaded but cannot provide notifications only for specific authors. It’s an all or nothing type of feature. If you need Advanced Notification options, I highly recommend the Philips SpeechExec…Details
Synopsis: I have a user who wants to dictate into the Philips SpeechExec Pro v6 but they do not want to mess around with controlling a microphone or SpeechMike.Question: Is there a voice activated recording mode within the Philips SpeechExec Pro v6 software for direct recording?Answer: No, however; the Philips Digital Pocket Memo’s do offer a…Details
Does the Philips SpeechExec Pro Dictate & Transcribe v7.1 software integrate with Word Perfect like it does with Microsoft Word?
Unfortunately no, Philips SpeechExec Pro v7.1 does not support Corel’s Word Perfect. Your best bet is to program the Philips SEP software to export the files in .RFT format, then tell your computer to open all .RTF files in Word Perfect. Verification Source: Rick Maxwell, Philips Manager of Technical Support Test Date: 11.14.11Details
No, the Philips SpeechExec Enterprise version 4.0 solution does not have an SSL Certificate. Verification Source: Jackie Warren, Philips Support Technician Test Date: 5.30.12Details
Does the Philips software need to be running in the background in order to utilize the auto-download feature?
Yes, the Philips SpeechExec Pro Dictate/Transcribe software must be running in the background in order for the Philips DPM (Digital Pocket Memo) to automatically download the audio files onto the computer.Verification Source: Rob Johnson, Philips Product Manager
Synopsis: I’m trying to configure an FTP profile within the Philips SpeechExec Pro Dictate/Transcribe v6 software that uses encrypted FTP via AuthTLS.Question: Does the Philips SEP Dictate/Transcribe support FTP accounts using TLS protocols? Answer: Unfortunately, no. The Philips SpeechExec Pro v6 software only supported SSL authentication at this time. Verification Source: Rick Maxwell, Philips Technical…Details
Yes, up to a 2GB SD or SDHC card can be used in the Philips LFH-9750 Digital Desktop Transcriber. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a dealer, let us be your partner. We…Details
Yes, the Olympus DS-3300 digital voice recorders use Release 4 license, which is the same as the DS-4000 digital voice recorder. You can combine Release 4 licenses with Release 5 licenses when requesting an Release 5 site license. Verification Source: Digaulle Elhaje, Olympus Product ManagerDetails