Question: I am unable to erase an audio file. What could be wrong? The file may be locked. Locking files is useful for protecting them from accidental editing or erasure. It is not possible to append, overwrite or insert index marks or other recordings into locked files. Locked files are not erased unless the memory…Details
If you are experiencing issues playing back any of the webinars hosted by eDist, you may have an issue with your Codec if you’re trying to play the videos in Windows Media Player. The link below provides the CODEC needed by Windows Medical Player to properly playback the webinars. https://www3.gotomeeting.com/codec?Portal=www.gotomeeting.com Verification Source: GoToMeeting & In-house…Details
Yes, Olympus has put together a plain text full user manual for the DM2 & DM4. The manual is a detailed, 272 page document without pictures, making it easier for visually impaired users to review it using a screen reader.Email me if you’d like a copy. Verification Source: Ryusuke Hamakawa, Olympus Product Champion
Question: I cannot connect the DS-4000 to a computer when it is resting in the cradle. What could be wrong? The USB port(s) and/or hub(s) on the computer may not supply enough power to charge the DS-4000’s batteries and operate the recorder. Try turning off the USB CHARG. option in the SUB MENU. This may…Details
The first place I would check is the digital pocket memo itself. To do this:Connect the Philips Digital Pocket Memo, then go to Start > My Computer. Find the DPM in the ‘Removable Drive’ section and search the contents. Secondly, I would check the default ‘Backup Location’If that doesn’t show themissing” audio files. Make sure…Details
On the Philips LFH-9850, the Voice Prompts guide users through the operation of the Philips Digital Telephone Desktop. In case you have lost your voice prompt files – e.g. though formatting your memory card, you can download them for re-installation.The link below will allow you to download the voice prompts aka wave prompts.http://www.dictation.philips.com/index.php?id=70&no_cache=1&file=WavePrompts.zip&uid=1359&CC=US#lic-codeCopy this .dpm firmware…Details
Fixing Olympus Installation Errors When you open the Olympus® DSS Player on a Windows® computer, are you getting a warning window that says, “Failed to register DeviceManager and Codec Filter for COM. Please reinstall DSS Player Pro R5”? This error message indicates that when the DSS Player Pro R5.0.13 application was installed, its codec filter…Details
I have a Philips SE Pro license that I am not sure is working correctly. What can I do to test if it is valid?
The Philips support team has created a portal for testing the validity of a license for the SE Pro Dictate and the SE Pro Transcribe. Go to the following Link: http://license.dictation.philips.com/index.php It will look like this: Just enter in the license and click ‘Login’ to check for validation. Note: You can even check a Speech…Details
The Error 009 on the Philips DPM is an invalid file descriptor. It indicates a FAT (File Allocation Table) error on the memory cad. Recommend Fix:Format the memory card. If that does not correct the problem, insert a new memory card and format the new card via the DPM device (rather than the Windows format…Details
How is the “push to talk” feature different in the SpeechMike Air III as compared to the SpeechMike Air II?
Question: How is the playback volume controlled? The playback volume is controlled during playback using the [+] (plus) and [-] (minus) buttons on the VOL rocker switch on the right side of the DS-2200. Pressing [+] increases the playback volume. Pressing [-] reduces the playback volume.Verification Source: Olympus WebsiteDetails