Synopsis: I’ve added a user to my MobileServer. I initially set the user up to email when completing, however; the dictations never arrive to his email but the app says Sending was successful. I changed the users account to transmit to a folder rather than email and it came in just fine. So there is…
DetailsIt depends on the battery age & integrity. On average, it should take between 2.5 and 3 hours to fully charge the Olympus BR-402 & BR-403 Ni-MH battery packs included with the Olympus DS-4000 & DS-5000 digital voice recorders. Verification Source: Digaulle Elhaje, Olympus Product Manager
DetailsQuestion: After a fresh install of Dragon Naturally Speaking Medical 10.1 will not let me run in elevated mode. How do I get it to run?Note: This can occur on Server 2008, Windows 7 and VistaAnswer:“Dragon NaturallySpeaking should not be run in elevated mode error message Problem:When attempting to launch Dragon NaturallySpeaking on Microsoft Windows…
DetailsWhen installing the Philips SpeechExec Pro v5 software on a Windows 2000 or XP machine, you may recieve an error message that the installation of the .NET 2.0 HotFix KB932491 has failed. This happens when a .NET 2.0 service pack has been previously installed on the PC via Microsoft updates and already includes a hotfix.Just…
DetailsError 2738 may occur in Windows Vista when a custom install action is required by the SpeechExec software installation and VBScript is not registered. Try this.. Start Button > All Programs > Accessories Right-click onCommand Prompt” SelectRun as Administrator” Type cd and press ENTER Type cd C:WindowsSystem32 and press ENTER Type regsvr32 vbscript.dll and press…
DetailsIf you are performing a firmware update on an Olympus digital voice recorder and experience an unexpected power-loss or computer failure, the digital voice recorder will appear broken.The firmware update can communicate with the device even when the device has a firmware problem. Run the firmware update again to fix the problem.Verification Source: Digaulle Elhaje, Olympus Product Manager
Question: I have a 64bit operating system with Dragon Medical v10.1 installed but I don’t have all of the functionality that I should have. What’s wrong?Dragon Medical Enterprise v10.1 released a software patch for 64bit users. If you are experiencing issues, you most likely have Dragon Medical Enterprise v10.1 Build 272. You need to update…
DetailsAdobe Acrobat Reader X is not playing well with Dragon NaturallySpeaking v11 & Dragon Medical v10.1 these days. If you have recently started receiving this error message, it was most likely caused by the recent Adobe patch. Basically, you have two options: 1. Open Adobe Acrobat Reader X, go to the Help menu, select [Check for…
DetailsQuestion: Why do I get, ‘Error 1722 – Dragon NaturallySpeaking fails to install’?Problem: When installing Dragon NaturallySpeaking, the following error may appear: Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.” Solution:Please use…
DetailsQuestion: Is the Olympus DSS Player Pro Release 5 software compatible in a 64bit Terminal Services & Citrix environments?Yes, the release 5.0.10 does support 64bit systems. There’s a patch found on the R5.0.10 installation CD.Verification Source: Digaulle, Olympus Product Manager