How do I re-enable the USB driver on the SpeechMike II when there is a problem upgrading the firmware?

This step by step guide walks you through the process of how to enable the USB driver for the SpeechMike will go into a strange loop that requires a rather unusual process in order to get the drivers to load. Illustrated screen shots have been included for your convenience. NOTE: SpeechMike II’s can only be…

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How do I reconfigure the 4-position slide switch on a Philips 9600 Digital Pocket Memo?

How to reconfigure the 4-position slide switch on a Philips 9600 Digital Pocket Memo WALKTHROUGH GUIDE #214 This ‘How to’ guide will walk you through the process of reconfiguring the 4-posistion slide switch. In some cases, the 9600 slide switch indicator on the LCD may become reassigned and/or the Rec level indicator may completely disappear.…

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How do I regain the microphone and speaker playback feature on my recorder when plugged in via USB to my computer?

This ‘no USB audio’ is a feature of the recorder for integrator partners. In rare occasions, after a firmware upgrade, the recorder no longer supports USB Audio when connected to the PC. This can be rectified by a remote session to a Windows PC where the hardware is connected and acted upon by the Philips…

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How do I reset the Dragon Naturally Speaking Engine in Philips SE Pro Transcribe/Dictate v7 ?

How to reset the Dragon Naturally Speaking Engine in Philips SE Pro Transcribe/Dictate v7 This ‘How to’ guide will walk you through the process of how to run SpeechExec and Dragon NaturallySpeaking on the same CPU core within the Philips SpeechExec Version 7.  Normally this is handled automatically however there is a way to manually…

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How do I revoke a license on the Philips SpeechExec for the Mac?

Unfortunately, there is no current method to revoke a license on the Philips SpeechExec Mac installation. You should be able to uninstall and install the software on a new machine without any issues.   IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for…

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