USB 3.0 Port Driver Issue with Philips SpeechMikes Philips SPS (Speech Processing Solutions) replied to reports of a USB 3.0 Port Driver Issue in the field where some SpeechMike users experienced communication issues when using USB 3.0 Ports. In a recent Partner Release Announcement, SPS commented “If the SpeechMike is plugged into a USB 3.0…
How to differentiate whether you have USB 2.0 or USB 3.0 Ports on your PC Look closely at the USB Ports on the computer. If you’re icon displays an ‘SS’ next to the universal USB icon, it’s a SuperSpeed USB 3.0. If there isn’t an ‘SS’ next to the icon, it’s likely a USB 2.0.…
USB Detection Problems with Philips SpeechMikes and Digital Pocket Memos Philips SPS (Speech Processing Solutions) replied to reports of USB Detection Problems in the field where SpeechMike and Digital Pocket Memos users reported that devices would stop working with computers running Windows Operating Systems. In a recent Partner Release Announcement, SPS commented “This is independent…
Does the Plantronics Voyager HD Pro Bluetooth Headset work with Dragon Medical Practice Edition 2? Yes, the Certified eSupport Evaluation Team put the Plantronics Voyager HD Pro Bluetooth Headset through the ringer with Dragon Medical Practice Edition 2. The configuration process was simple, we paired the headset directly through the integrated Bluetooth on our lab…
Below is a lists of Support Resources available to eDist Business Partners & Certified eSupport Members ……………………………………………………………………………………………………………………………………………………………………. ……………………………………………………………………………………………………………………………………………………………………
How to Upload Client Lists to the Philips DPM8000 For busy professionals, a customized client list is a great way to link your dictations to important client or patient demographic information. The Philips DPM8000 allows you to upload and select customized lists then automatically attaches this information to your recorded file. The guide below will…
Part of the added security functionality, The Philips DPM8000 has the ability to set exactly how much time, if any, the device remains accessible before it becomes locked, and needs to be unlocked by entering a password. The setup for this is fairly straightforward, but navigating the menus can be tricky, which is why Certified…
The new Philips 8000 Pocket Memo allows users to customize the default screen displayed when the device is powered on. This allows distributors, dealers and users to give their Digital Pocket Memo a customized look and feel. This guide will walk you through the process of How to Add a Custom Logo to the Philips…
Yes, the Olympus RS-31 foot pedal will work with the Olympus DSS Player Pro Release 5.0.13 Transcription Module. Verification Source: In-house testing in the Certified eSupport Lab on a 32bit Windows 7 Desktop running Olympus DSS Player Pro Release 5.0.13
Is there a cheat sheet for Dragon Commands available within the Philips SpeechExec Pro Online Recorder Window? Yes, below is a Philips Online Recorder Dragon Command Cheat Sheet that can be used within the Philips SpeechExec Online Recorder Window. The Philips SpeechExec Online Recorder Window is part of the integrated Dragon Medical Practice Edition and…