Philips Microphone Won’t Record Maybe you’ve just installed the Philips® Voice Recorder app for the first time—or maybe you’ve had to reinstall it. Whatever the situation, when you open the application and press the microphone button, you get nothing. Why Is the Mic Not Working? Your instinct might be to delete the app and…
Philips Software Compatibility for the Mac Are the Philips® applications listed below compatible with Mac® OS X® 10.9.4? Philips DPMConnect for Mac v1.2 (Build 02) Philips SpeechExec for Mac v1.1 (Build 06) Philips SpeechControl for Mac v3.1 (Build 03) Yes, the applications are fully compatible with OS X version 10.9. Philips performed a brief…
Antivirus Exclusions for Philips If you’re running into issues with Philips® SpeechExec Pro on a Windows® computer running TrendMicro®, here is a list of program-related exceptions that need to be added to your antivirus exclusion list. Follow the instructions below to add these exceptions to TrendMicro. 1. Open your Trend Micro software. 2. Go to Virus &…
Pushing Group Settings to Client Apps If you are configuring settings for your dictation and transcription client applications using Philips® SpeechExec Enterprise Manager v4.5, but the settings aren’t being pushed out, there are a few common reasons why. 1. During the installation, the SpeechExec Enterprise Dictate and Transcribe clients were not pointed to the proper configuration repository.…
The following table shows the manufacture and card class of SD cards that have been tested with the Olympus DS-3500 & DS-7000 Digital Voice Recorders. Manufacture Card Type Model Capacity Class SanDisk SD SDSDH-002G-*** 2GB 4 SanDisk SDHC SDSD X/X3-004G-*** 4GB 10 SanDisk SDHC SDSDXPA-008G-*** 8GB 10 SanDisk SDHC SDSDXPA-008G-*** 8GB 10 SanDisk SDHC SDSDXPA-016G-***…
How do I configure the Philips Dictation Recorder App on my iPhone? The Philips Dictation Recorder App, sometimes referred to as SpeechExec Mobile, allows you to conveniently dictate into your iPhone, and then easily transfer the dictation to your computer with the press of a button. SpeechExec Mobile presents a new dimension to wireless working: with…
Environment: Olympus DSS Player Version 7 for Mac OS X Problem: Application crashed Error Message: “DSS Player quit unexpectedly.” Overview: There are two primary reasons why the Olympus DSS Player v7 would crash on a computer running Mac OS X v10.x. Follow the steps below to troubleshoot this error. Case 1: Software Not Up to…
Yes, with the recent release of Olympus DSS Player Standard R2 Patch0004, the Olympus AS-2400 kits are now compatible on computers running Windows 8. The R2 Patch 0004 can be downloaded from the eDist FTP site and the Olympus Pro Portal. Verification Source: Stanley Freemen, Olympus Support Rep and Standard R2 Patch0004 Release Notes. Verification…
Due to a recent policy change by Apple, where they announced UDIDs are not authorized within iOS7, Philips Speech Processing Solutions triggered a new identifier for the Philips Dictation Recorder App. As a result, the Mobile Server also received an update. This new version automatically swaps the new identified which has 36 characters to the…
Is the Olympus DSS Player Pro Release 4 supported in Windows 7? No, the Olympus DSS Player Player Pro Release 4 is not supported on computers running Windows 7 Operating Systems. We recommend that DSS Player Pro Release 4 users upgrade to the latest Olympus Dictation Management System (ODMS) Release 6. As of today, August…