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Knowledgebase

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Can the Philips SpeechExec Pro software be used over an RDP connection?

Philips Professional SupportBy Certified eSupportApril 18, 2013

Unfortunatel NO!  The Philips SpeechExec Pro software cannot be used over an RDP (Remote Desktop Protocol) Verification Source: Philips Support Rep.

Can the Philips SpeechExec Pro Transcribe v7.1 software be configured to automatically email an audio file and/or document once it

Philips Professional SupportBy Certified eSupportApril 18, 2013

Unfortunately, no, the email ‘send’ feature is only a manual feature and cannot be automated. Verification Source:  Rick Maxwell, Philips Support Team & In-house testing Test Date: 3.28.12

Can the San Diego CLASSY Foot Pedal work with universal media players

Misc. SupportBy Certified eSupportApril 18, 2013

The San Diego CLASSY USB Foot Swtich is a universal foot pedal for digital transcription and medial players, therefore; if the player itself has the ability to be controlled via a Foot Pedal, the Classy USB should work just fine. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer…

Can we build templates based on locations, type of device, discete device?

Philips Professional SupportBy Certified eSupportApril 18, 2013

Question:  Within the Philips Remote Device Manager, can we build templates based on location, type of device, descrete device?Yes, you can group devices by location (Organizational Unit) as well as manage by individual user device. Verification Source: Rick Maxwell, Philips Product Manager

Can you automatically route audio files from the software via email, ftp, network?

Philips Professional SupportBy Certified eSupportApril 18, 2013

The Philips LFH-9850 is packaged with the SpeechExec Dictate v5. That software does not support automatic routing, however; you can manually send files via email or FTP. Also, The software does not allow you to change the download path to a network drive, therefore; routing via network is not supported. Note: The SpeechExec PRO Dictate…

Can you automatically send dictations via email within subfolders in the Olympus DSS Player Pro r5?

Olympus Professional SupportBy Certified eSupportApril 18, 2013

Yes, you can have subfolders automatically send dictations via email. The only problem with this is that it will follow the settings of the top level folder (Folder A-G). Subfolders do not allow you to have separate settings from the top level folder. Congratulations! You are done! Kick the tires and give it a spin!…

Can you change the font in the Dictation Box within Dragon NaturallySpeaking V12?

Dragon NaturallySpeaking SupportBy Certified eSupportApril 18, 2013

Yes, the font of text created within the Dictation Box can be customized.  How to change the font of created within the Dictation Box 1.  Open Dragon NaturallySpeaking V12, go to Tools > Dictation Box. 2.  Once the Dictation Box opens, select [Settings]. 3. You will be presented with the Dictation Box Settings window, select…

Can you charge the batteries on a DS-71 Digital Voice Recorder using an AC Adapter?

Olympus Consumer SupportBy Certified eSupportApril 18, 2013

Question: Can you charge the batteries on a DS-71 Digital Voice Recorder using an AC Adapter?No, you can’t charge the batteries on a DS-71 but you can use an AC Adapter (Olympus Model A328). Verification Source: In-testing

Can you connect more than 1 LFH-9750 to a single PC?

Philips Professional SupportBy Certified eSupportApril 18, 2013

Question: We installed Philips 9750’s in a Pathology Department of a local hospital. It is set up so that the two units are sharing one hard drive. In order to download, one of the recorders has to be disconnected. Can it be rectified so they may download while staying connected? No, Only the 9850 allows…

Can you install Dragon Medical v10.1 & Dragon Legal v10.1 on the same PC?

Dragon NaturallySpeaking SupportBy Certified eSupportApril 18, 2013

Question: an I install Dragon NaturallySpeaking 10 Legal & Dragon Medical 10 on the same computer?Answer: Yes it is possible to install both Dragon NaturallySpeaking 10 Legal & Dragon Medical 10 on the same computer. When completing the dual installation of both versions of Dragon, it is required that you install the Legal version FIRST.Note:After…

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