Why does Philips require the groups being Global, rather than our standard Domain Local within SpeechExec Enterprise v4.1?

Philips Enterprise Support

As stated in the Philips SpeechExec Enterprise Workbook for Administrators 4.1 “..When creating a group that is required for SpeechExec Enterprise, make sure it hasGlobal scope to avoid incompatibility issues..”   AD groups created by SpeechExec Enterprise Manager always haveGlobal scope and wouldn’t be compatible toDomain local orUniversal groups.  If for some reason you need your groups…

Unable to connect to the Database error message while configuring the Philips SpeechExec Mobile Server

Philips Enterprise Support

Synopsis: After configuring the SQL Database and running the Database Check Tool section of the Philips Mobile Server, I receive an error message stating ‘Unable to connect to the Database’ after selecting [Check Connection]. Suggested Resolutions: 1. If you’ve confirmed that your settings are correct in the SQL Management Console and verified the connection is…

The Philips MobileServer Service automatically stops after 30 seconds, how to I prevent it from stopping?

Philips Enterprise Support

I’ve seen a few instances where the Service within the Philips MobileServer v2.1.11 will automatically stop after about 30 seconds.  In most instances, users received the following error message: The service was forced to stop!  Please check the logfile ActionLog in theDictation Root-Folder for further information Root Folder does not exist! There are a few…

My Philips SpeechExec Enterprise Statistics Modules is not generating results, what can I do?

Philips Enterprise Support

If you have successfully installed & configured the Philips SpeechExec Enterprise Statistics Modules but it isn’t producing results when you generate a report, it could be caused by a number of issues.  Follow the suggested resolutions below.  Illustrated images have been included for your convenience. STEP 1: Enable Desktop Experience You must have Desktop Experience…

I recieve an error when trying to create users from AD groups within the Philips SpeechExec Enterprise Manager v4.1

Philips Enterprise Support

While trying to create users from AD Groups within the Philips SpeechExec Enterprise Manager v4.1, on a Terminal Server, I receive an error message stating: The specified domain either does not exist or could not be contacted. The problem appears to be with the local admin account that is being used.  In order to access…

How to Fix the Philips SpeechExec Enterprise Error: “Couldn’t Connect to the Enterprise License Server”

Philips Enterprise Support

When using Philips SpeechExec Enterprise, my clients (Dictate and Transcribe) are no longer able to connect to the Enterprise License Manager.  In most instances, they will receive a message stating that they are operating in a trial mode. If you come across this issue, try the following: STEP 1: Attempt to restart the Service 1.…

How to route all dictations marked as Priority to a specific directory using Philips SpeechExec Enterprise?

Philips Enterprise Support

The Philips SpeechExec Enterprise solution has an optional Workflow Manager Module that allows you to make advanced workflow configurations quickly and efficiently.  The guide below will walk you through configuring the Philips SpeechExec Enterprise software to automatically route Priority dictations to a specific directory visible to all of the typists.  The Workflow Manager Module is…

How to enable the Speech Recognition functionality within Philips SpeechExec Enterprise V4.1

Philips Enterprise Support

In this guide, we will walk you through the steps needed to activate Dragon NaturallSpeaking V12 within Philips SpeechExec Enterprise V4.1.  Illustrated images have been included for your convenience.  STEP 1: Verify Dragon Profile The first step is to ensure that you have a valid working Dragon profile with the proper dictation sources.   1.  Open…