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The Latest From Olympus

It’s been a busy season for Olympus, and we wanted to let you know about some recent developments.

Of course, the biggest news of all is the release of version 6.3.1 of the Olympus Dictation Management System. If you missed the announcement, here’s an overview. In addition, the update can now be accessed through the ODMS Help Menu—provided that you’re already running R6 of ODMS.

If you don’t have R6, you’ll need to purchase an upgrade from your Olympus reseller. We can help you with that, if you like.

Aside from the big news, there are some recent updates to take note of from the team at Olympus Pro Dictation.


Firmware Updates

If you’re working with either of Olympus’ flagship digital voice recorders—that’s the DS-3500 and the DS-7000—you’ve got some new firmware to download. Version 1.23 addresses just one particular feature, but it could be the one feature you were after.

With the release of ODMS 6.3.1, Olympus made it possible for IT administrators to control the “write” and “modify” functionality on these two devices. They call it “Data Loss Prevention.”

If your office has ODMS 6.3.1 installed in Workgroup Mode, the System Configuration Program (SCP) or the Device Configuration Program (DCP) will allow you to put the recorders in a read-only state. Please note that this ability only applies when the device is connected to the computer.

This means that dictations can’t be deleted from the recorder, their metadata can’t be changed, and new data can’t be added. The function that deletes files after download will not work either, if data loss prevention is enabled.

FW v1.23 enables the DS-3500 and the DS-7000 to support this configuration.

Click the links below for more resources:


Software Patches

So far, Olympus has seen the need to release two patches—addressing as many issues. If you were watching closely, you probably saw Patch 0001 go out. But chances are good that Patch 0002 slipped by you, as it was posted only a few days afterwards.

For your edification, you should know that Patch 0002 contains the fix from Patch 0001—thus, you only need to download the second one. That’s always going to be the case with Olympus; the latest patch will contain everything the previous patches covered.

And just what do the patches address, you ask:

  • Patch 0001 is a fix for the problem retrieving the audio device when connected via Remote Desktop Protocol 8.1.
  • Patch 002 covers using ODMS R6 to send/receive email via Outlook. Previously, you’d get an error message along the lines of “Could not connect to the server.” Apparently, there was a module called the GFI MailArchiver that was getting in the way. Olympus put the kibosh on that conflict.

In case you were wondering, we’ve got you covered—you can download Patch 0002 here. But we’d also like to show you how to install it. It’s just so simple, why not do it now?

  1. Download the patch. It’s small, so it shouldn’t take long at all.
  2. Unzip the folder by right-clicking and selecting “Extract All.”
  3. Check “Show extracted files when complete,” and then click “Extract.”
  4. When the window opens, double-click the file named “R631Patch0002.exe.” The patch will install itself and tell you when it’s done.

Special note: This patch is for R6 of ODMS. If you have DSS Player Pro R5, or anything earlier, this will not work.


A Known Issue and Workaround

While this is not the only known issue for ODMS R6, it’s been recently identified, and we’ve encountered it in the wild. We expect you might have as well—especially if you’re a diligent Windows security updater. Take note that this is specific to Windows 7.

What it boils down to is that Microsoft update KB2918614 breaks the Olympus installation process and produces the error message, “Key not valid for use in specified state.” In order to get around this issue, check out this quick fix.

Need Help With Olympus Dictation Solutions?

Let one of our technicians assist you

If you need help installing or configuring your Olympus software, updating the firmware on a recorder, training, or troubleshooting—we do all of that and more. Click the button below to get started.