Question: Is hands-free recording supported on the Olympus DS-3400 digital voice recorder? No, that feature is not supported on an Olympus DS3400. Hands-free recording is only available on the DS5000/is DVRs. Is you open the Olympus DSS Player Pro R5 Dictation Module, you will find that hands-free is not an option in the list. Verification…Details
Question: Is it possible to have the DM-4 put us where the last file is, in the folder where we last recorded, when we turn it back on? Answer: Unfortunately, no. This is not possible. Verification Source: Ryusuke Hamakawa, Olympus Product Champion.Details
Is it possible to purchase additional base stations so that you can use the same SpeechMike Air device on multiple computers?
Yes, users can now purchase additional AirPorts and AirBridges for the Philips LFH3000 SpeechMike Air. The part numbers are listed below for your convenience. Philips AirPort: 5103 109 28161 Philips AirBridge: 5103 109 28171 Verification Source: Rob Johnson, Philips Product Manager Test Date: 2.6.12Details
Is it possible to set up enough folders and subfolders so each unit will download to it’s own folder?
Question: I have a scenario where 28 different 9370 users want to use 1 docking station on 1 computer. Is it possible to set up enough folders and subfolders so each unit will download to it’s own folder? Yes, If you set up the software so that a subfolder is created based on keyword 1…Details
Question: Is it recommended to format the memory card after a firmware update? Yes, firmware updates generally mean feature changes and therefore formatting of the memory card is good practice. The RDM cannot do the formatting process. Verification Source: Rick Maxwell, Philips Product ManagerDetails
As a matter of fact, Yes; the Olympus DM-4 digital voice recorder has built-in Voice Guidance and Text-to-Speech. The Voice Guidance system ensures seamless, user-friendly operation by assisting users in navigating through the recorder’s menu and features by verbally confirmation which button you’ve pressed. The Text-to-Speech system allows users to upload .TXT files to the…Details
Is it true that when using the Philips SpeechExec Mobile ASP solution with an iPhone or Blackberry that the files are not encrypted when sending back from the mobile server?
Yes, that is correct, the files are decrypted once they are received by the mobile server. NOTE: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a dealer, let us be your partner. We offer affordable, annual…Details
Yes, you can use the DS 3500 and the DS 7000 if you are running the latest version (as of today 05-09-2012) of the Olympus DSS Player Pro 5.0.13. This update can be found through the Update option in the Help menu. Verification Source: In-house testing Test Date: 05-09-12Details
Yes, the Olympus Dictation Management System (ODMS) Release 6.1 & higher is supported on Windows 8 32 & 64bit Operating System. NOTE: ODMS Release 6.0 will need to upgrade to Release 6.1 to insure compatibility. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support.…Details
Yes, the Olympus Dictation Management System (ODMS) Release 6.1 and higher has been tested and is compatible with the Windows 8 Operating System. IMPORTANT: If the suggested resolution above did not resolve your issue, please contact your Dealer (where you purchased the product from) for support. If you do not have a dealer, let us…Details