Question: Why are some of my 9600 files getting corrupted or clipped?
When recording a dictation in QP mode, in rare cases, some parts of the dictation file are damaged . (DS2 file clipping).
- This issue only occurs in Quality Play (QP) mode of a 9600 / 9620 device with installed firmware 1.00b002
- The data in some sections of the affected dictation recording is corrupt and this data is lost.
Install the new 9600 series firmware.
Source: Philips Technical Team