Sometimes an IT tech will eplace a crashed computer or hard drive by copying (also referred to as imaging or ghosting) it. This process corrupts components in theTrusted Storage area of the Philips SpeechExec Pro. If this is the case, the corrupted components will need to be reset.
The Philips SpeechExec Pro software does not allow itself to be imaged/ghosted/copied from a hard drive to another hard drive.
If you recieve the error message above, please CONTACT US and we can get the software corruption reset.
Verification Source: Philips Technical Support Representative Steve Kemble
Test Date: 04-10-12