Emailing Dictations With Yahoo
I cannot send DSS or DS2 audio files to my transcriptionist over email.
- Yahoo Mail
- Olympus Dictation Management System (ODMS) – Dictation Module
- Philips SpeechExec Pro Dictate
If you attempt to send DSS/DS2 files as attachments through Yahoo Mail, or if you use the email functionality of either the Olympus or Philips dictation software, the emails will arrive without the audio files. This is because those file formats are no longer supported by Yahoo and cannot be received properly. Most Yahoo accounts will not be able to handle these files.
Note: This only affects DSS/DS2 files. Other audio formats (WAV, MP3) are not a problem through Yahoo.
Switch to a different email provider, such as Gmail or Hotmail, for both the author and transcriptionist—or rely on your own hosted solution. If you are using Olympus or Philips software, reconfigure those solutions for your new accounts.
Source and Verification Date
Yahoo Technical Support, 10/2016