Transferring Dictation Hub Licenses
I need to transfer my Philips Dictation Hub account to another person, so that they can use the smartphone app. Is this possible?
Environment
- iPhone and iOS devices
- Android smartphones and devices
- Blackberry smartphones
- Philips Dictation Recorder App
Summary
In short, this is not possible. You cannot take a license assigned to an existing user and give it to a new user.
Some changes can be made on a case by case basis, depending on Philips Dictation Hub restrictions, that essentially “transfer” a license’s remaining time to another user. That user would need to have an existing Dictation Hub license that was up for renewal.
Please note that a time transfer is not always available.
Resolution
Have the new user purchase a new Philips Dictation Hub license from their Philips reseller.
Source and Verification Date
Philips Technical Support, 10/2016